Every CyberGhost Review We Pulled — Unfiltered
100 real reviews from Trustpilot, Google Play, the Apple App Store and the Chrome Web Store, shown exactly as written (a small number of reviews in the original sample were left in their original language, marked below). Filter by platform or star rating — nothing here is cherry-picked, and we didn't hide the reviews that complain about streaming or connection issues.
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“J'ai payé en mars 2024 un abonnement pour 2ans et demi. Tout a été ok jusqu'en mars 2025 où brusquement je ne pouvais plus me connecter. J'arrivais à me connecter à mon compte mais quand je demandais à ouvrir un VPN via la commande shell Linux j'avais un retour "problème avec vos identifiants ou mot de passe". J'ai tout essayé (depuis mon ordi, depuis un autre, depuis un 3°, depuis mon FAI, depuis un FAI public style McDo, depuis Linux,…”
“I've used a number of VPNs over the years and although CyberGhost worked fine during the trial period it has subsequently proved to be absolutely hands down the worst VPN experience I've ever had. Bordering on a nightmare I think it's fair to say. I know many here will disagree but I can only speak to my own experience here in London on a Mac. My ISP is VirginMedia and although I was initially able to use the Cyberghost Website to purchase a 3 year plan…”
“Mon abonnement chez l'un de leur concurrent s'est terminé il y a 3 mois environ. J'ai vu une offre CyberGhost VPN passée avec un tarif interessant je me suis donc abonnée. Après avoir regarder les avis clients favorables j'y suis allée confiante. Je ne comprends pas les avis positifs.... Réellement je n'ai que des problèmes avec ce VPN. Je suis obligée de le redémarrer complètement plusieurs fois par jour car celui plante et me propose…”
“Their 45 day money back guarantee is a scam. When I tried to request a refund they sent me a series of generic emails saying: "Hello Ghostie, Thank you for your email. We'd like to confirm that we have acknowledged your refund request. However, we'll much appreciate the opportunity of assisting you with a resolution of the matter you might have experienced. By simply replying with a description of your situation, will allow our technicians to better…”
“contrairement à ce qui est indiqué , cyberghost ne passe pas dans touts tous les pays, quelle déception ! donc nous cherchons un vrai vpn qui fonctionne dans le monde entier....quel dommage d'avoir payé un abonnement, d'une année, qui n'a fonctionné uniquement en France Aucun intérêt ! CyberGhost essayer d'être objecfif, et faites des essais dans tous les pays , pour faire un retour vraiment honnête. Mon fils n'a pas pu se connecter une seule…”
“D'abord les points positifsl : - Rapport qualité/prix intéressant - Vitesse théorique assez bien placée (mais...) - Service technique disponible assez rapidement. Français il y deux ans et anglais aujourd'hui. Comme beaucoup de ces services la qualité dépend du niveau des interlocuteurs. Si l'on ne tombe pas sur le bon (ça peut mettre du temps) on se voit renvoyé à des protocoles standardisés qui ne correspondent peut-être pas à notre problème personnel. Il…”
“en fait, je suis du genre je ne comprends rien avec les ordis dès qu'il s'agit d'application, je peste dès qu'il y a des mises à jour. Mais ne voulant pas participer à l'enrichissement des pdg de réseaux sociaux, marre d'être suivi et de recevoir des tonnes de mails de pubs qui inondent mon ordi, j'ai fini par mettre un vpn, j'ai donc choisi celui-ci déjà parce qu'il y avait une super offre avec mon site de cashback, donc je me…”
“From the moment I started using CyberGhost VPN, I knew I had stumbled upon something special. As someone deeply concerned about online privacy and security, finding a VPN service that not only promises but also delivers on its commitments has been a game-changer for me. Here are the reasons why CyberGhost VPN deserves nothing less than a five-star rating: Effortless Security: CyberGhost VPN has been a fortress for my online presence. The encryption is military-grade,…”
“I've been a loyal subscriber to CyberGhost VPN for the past five years, and for most of that time, I've been very satisfied with their service. It has consistently provided me with the security and peace of mind I need when browsing the internet. However, a recent issue has arisen that has given me some cause for concern. CyberGhost VPN has always delivered on its promise of protecting my PC and ensuring my online activities remain private. The software is…”
“Je viens de switch de VPN et de faire un abonnement chez Cyberghost, justement grâce à tout les commentaires positifs entendu sur ce VPN et je confirme que pour l’instant c’est plutôt top ! Je n’ai pas encore testé toutes les fonctionnalités mais les premiers tests sont concluants. Le choix de pays est top, y a du choix c’est le cas de le dire ! Vous avez la possibilité en plus de mettre vos pays en favoris afin de les retrouver plus rapidement. Très appréciable! Si je…”
“Over time, internet privacy has transitioned from being a niche concern to a mainstream necessity. As we increasingly conduct our lives online, we need tools to help us navigate this digital universe safely and securely. Enter CyberGhost VPN - a service that not only provides privacy but also elevates your online experience. After using CyberGhost for several months, I can confidently say it is one of the best VPN services I have encountered. One of the core strengths of…”
“I am writing to submit a formal complaint regarding my recent subscription purchase and the failure of your company to honor its advertised 45-day money-back guarantee. On [DATE], I purchased a CyberGhost VPN subscription based on your publicly advertised promise of a risk-free 45-day refund policy. However, after completing the purchase, I experienced serious issues that prevented me from using the service: The CyberGhost applications could not be properly downloaded…”
“J'utilise Cyberghost depuis un certain temps maintenant, et bien que le produit rempli son cahier des charges, il possède des défauts plus que frustrants. Points positifs : - Sur PC,l'interface de l'application est simple d'utilisation et claire - Sur Smartphone, de même! - De nombreux choix de pays - Un Killswitch (pas toujours super efficace...mais passons...) - Possibilité de l'utiliser sur plusieurs appareils simultanément - Service client…”
“Es kommt immer wieder viel zu oft vor, dass eine VPN-Server-Verbindung plötzlich zu langsam ist, obwohl es beispielsweise am selben Tag zuvor noch problemlos funktionierte. VPN-Server sind leider zu unbeständig, und ich habe es über die Seite Speedtest im Fall ausgiebig getestet: Ohne VPN ist alles schnell und gut; mit VPN ist es dann zu langsam. Weiter gibt es auch immer wieder einmal das Problem, dass plötzlich teilweise verschiedene Seiten nicht geladen werden. Man…”
“It's pretty easy to set up but the way it is designed and organized is a bit messy and disorganized. I'm having some issues and they are as follows: -I often have to keep doing a Captcha when I do a Google search and that's annoying. -Some websites won't let me access them through the VPN. -Others like my bank or credit cards have me use 2FA every time I go to them but I'm guessing that's because it doesn't recognize the IP I'm…”
“I've been using Ghost VPN for several months now, and I can confidently say that it's been a game-changer for my online experience. From the hassle-free installation process to its reliable performance, Ghost VPN has exceeded my expectations in every aspect. The installation was a breeze – user-friendly and straightforward. Even for someone like me who is not particularly tech-savvy, I had Ghost VPN up and running within minutes. The interface is clean,…”
“easily the best vpn i have ever used. i normally do not review things but cyberghost is so far above others that i have to. in terms of servers themselves all that ive used have exceptional speeds, and the categorizations (best for torrenting, streaming, games, etc..) are accurate, especially for the torrent servers. by far the most shocking aspect and main reason for this review however is the actual software; most vpns are plagued with degrees of bloat rarely seen…”
“** ZenMate Users, Scroll Below ** * This post is ongoing and will update as needed * To begin, it's a Good extension so far, but I've only used it a couple times. It seems to check out with IP detection sites including Google, as well as WebRTC detection sites. I tested it with CyberGhost VPN enabled on my PC. It auto-selected me an IP of the country I selected in the VPN app, and tested well on all the websites I visited. I can't say much else for the…”
“I signed up for a two-year plan with CyberGhost hoping to bypass regional restrictions, but unfortunately, my experience was filled with frustrations. CONSTANT ISSUES: In my experience, the VPN often disconnected after 10–15 minutes, took a long time to reconnect and failed to work entirely at times. I encountered errors like "Login system not reachable" and "Selected country no longer available," which forced me to use random local servers, rendering…”
“(updated 6 months after my initial review). I changed my rating to 3 stars. I wrote my initial review while being rather frustrated with the "kill-switch" activating itself (seemingly) randomly. I now suspect macOS wifi issues might be the cause of some the problems I encounter. I still maintain a not-so-high rating because: 1. I still have times when I seem to have network issues on my MacBook Pro, and just quitting CyberGhost makes the problem disappear. 2. As…”
“Bonjour, Ancien client. Ce que je reproche a CG c'est l'ergonomie de leur application aussi dans le panel web client. Toujours leurs émoticônes de blagues (les enfants de primaires en raffole) La couleur jaune omniprésente. Les smileys à tout-va en veux-tu en voilà (une option "pas d'infos en smiley juste en texte" réglerait cette intrusion). Tous ces artifices montrent le non sérieux de la sécurité (bien que CG est sécure). Mais montre que ce…”
“Acheté le 14 aout, j'ai réussi l'installation du VPN Cyberghost sans soucis. J'ai connu quelques difficultés passagères pour obtenir mon code Token correspondant à l'IP dédiée. Mais le service d'aide CYberghost Support a fait montre d'un zèle insigne pour résoudre les problèmes rencontrés. Par honnêteté, il convient de saluer l'empressement initial du service qui ne lésine pas sur les messages de soutien à l'infortuné utilisateur…”
“Update: SEPTEMBER MY Subscription details disappear and they ask em again to subscribe while my subscription is still valid for 13 more months if not more. Same problem read below. ———————- Older: August arrived. And again it says: “recover purchases”. And it won’t work and won’t recover no matters what you will try. And again you will talk to Customers services that only know 1 thing and the unique thing: “please sir reinstall your App”. Which is useless im telling you…”
“I’m sharing my experience with CyberGhost so that future users can make an informed decision. While the VPN service itself performs well, there is a long-standing issue with the way CyberGhost displays and manages subscription renewals. I initially purchased a 2-year plan, which clearly appeared to be valid for a 2-year period. However, for several years, the app and the account dashboard continued to display a 2-year expiration date even after the initial term had ended.…”
“It used to be a really good free Chrome Extension. But lately, this extension has become really bad. I DO NOT RECOMMEND IT TO ANYONE! Not only have they ruined it, but, what's even worse, IT LEAKS YOUR IP ADDRESS THROUGH WebRTC! It used to be my favorite extension, but now it's a disgrace! UPDATE: If you are still sentimentally attached to the 'good old' CyberGhost despite my honest comment and want to continue using it, I have good news for you. A…”
“Bonjour à tous, J'ai un raspberry sur lequel j'ai installé Owncloud quand je veux me connecter depuis l'extérieur et que Cyberghost est activé c'est impossible mais c'est du au fait qu'il bloque les redirections de ports, donc attention a ce détail, mais à la limite ça ne gêne pas par contre ce qui me gène fortement c'est que si j'éteins mon pc sans avoir désactivé CG avant, alors impossible de me connecter à distance à Owncloud, si…”
“Ich kenne nicht das Problem wo alle (besonders die Linux User unter euch) solche Probleme mit die Cyberghost haben. Ich bin über 5 Jahre CG Nutzer, an Windows, sowie seit 2 Jahren mit Linux (ua Linux Mint, Linux Mint Debian Edition, Fedora, und jetzt auf Debian 13 voll umgestellt) - alles funktioniert einwandfrei. Klar das es nicht alles rund lief wenn ich zu Linux rüber gegangen bin und ich habe viel tüffteln müssen; aber danach - null Probleme. Ich habe 2 mal die…”
“In March 2024 I said this WAS good. But then any time I try to connect to United States now every page says there's no Internet connection which was true for a LONG time. Wrote this review and gave 1 star, to push them to fix it. Months later they FINALLY fixed it, and connecting to America was finally working again. Only 4 countries feels a little low, though. Now the problem is that I have a new reason to need it. Facebook has banned all News Content in Canada…”
“CyberGhost is completely unreliable and works maybe 10% of the time on a good day. It is marketed as being compatible with macOS, but after a year and a half of restarting, uninstalling, reinstalling, force quitting, reopening, and repeating this endless cycle over and over again, I genuinely wish I had canceled my subscription on day one. Eventually, after having cyberghost for over a year and endured HOURS of troubleshooting with customer support, I was finally told…”
“I’ve been using CyberGhost for four years. I had trouble connecting initially and reached out to the customer service department. They got back to me in minutes and helped me resolved the problem. I initially purchased CyberGhost because I was having issues with fraudulent purchases, my information was leaked in a data breach. My banks fraud department notified me that my personal information, including my Social Security number was found on the dark web! I was informed I…”
“Working well should mean never having to think about what my WiFi is doing and whether it is connected or spinning listlessly looking for a connection. On that standard, it’s a fail. I am always worrying about whether it’s still connecting and — counterintuitively — have had to turn it off many times to complete commercial interactions. It is deadly for weak or marginal signals; the kind of signal most prevalent among airport and community WiFi services. But who needs it…”
“I had an awesome review of but they took it down so basically this is just as good as Nord. I’m paying the two for one deal which is two years for the price of one year that I got in Black Friday and I do not regret it it is absolutely everything you want from the VPN. There’s no slowdown whatsoever. I usually do places like New Zealand Iceland Brazil catch you could catch on drift. I’m all over and it’s very specific and they do not disappoint. Just as good as Nord was…”
“I purchased this VPN specifically to access streaming services while traveling, and frankly, it fails at the one job I needed it to do. The main reason I subscribed was to watch content on platforms like HBO Max, Apple TV+, Amazon Prime Video, and Paramount+. Unfortunately, most of these apps immediately detect that I’m outside the authorized region and block the content. The VPN connection does nothing to prevent the platforms from identifying the location mismatch,…”
“The customer support is top notch and very responsive. I received a refund within an hour. Regarding the product, the Android app worked OK without any issues. You get two protocols WireGuard and OpenVPN, both of which offered a decent speed. On Windows, I was disappointed, the app is no longer compatible with Windows 7. Also, there are no Wireguard configuration files available for download (which would be great for Windows 7 users), all you get are OpenVPN files…”
“Great! Everything is good. The connection is fast enough for my needs, especially after switching on WireGuard. I use it for work, my clients deliver location related content to their users. There are plenty of options, even more than I actually need. On personal use I sometimes get a message to turn off my VPN on some websites and I just switch to another server. This happens with other services too anyway. The only issue I have is not being able to connect to my…”
“The MAC version simply never connects. Support never writes back. The iOS version works unreliably when streaming. It either won’t allow streaming to start, or it just stops working as you’re streaming. You also have to go in and specifically pick designated servers for streaming, which is a bit tedious and unnecessary. Also, the app presumably allows you to select whether the VPN is on depending on the type of network you’re hooked up to (for instance VPN off when on…”
“I’ve tried nordvpn as well and I have a user experience feedback for you. Some servers have been blacklisted and therefore platforms like HBO max recognize you are using a vpn and don’t let you access anymore. I found that with nordvpn it was very easy for me to learn which servers were working because they numerate them where as here I have to learn the 3 last digits to know if every time I switch servers I’m switching to a new one or one that was already used. Which…”
“It might be because my phone had a massive data leak, which caused my string of passwords to be extorted, but I paid for 2 years of vpn use and it’s always disconnecting and reconnecting. If I paid for 2 years of vpn use, I don’t want to see that they’ll be a potential risk of my data being leaked if I’m hooked onto a server. That’s the whole reason why I bought 2 years of vpn servers so that I wouldn’t risk my data being leaked, to remain protected and being exposed by…”
“Cyberghost application still not very user friendly when on TV screen from Android box: - Not very usable with remote control buttons, especially arrow buttons. - Server selections are highlighted only slightly darker on dark grey background. Not very visible on many TV-screens. As a result, there are many false clicks that are often disabling favorites instead of connecting to desired server. - Making list of favorites is not very easy as countries with streaming servers…”
“For the last 2-4 weeks I have to delete the VPN connection on my iPad in the settings because connection to a Cyberghost server ends in an endless loop and blocks any connection to the internet! Turn off button isn’t working at all then. The problem with Cyberghost is, if you got a problem is always blocking! Now app isn’t working on my iPhone anymore! If the app isn’t working you can’t do anything!! Popup appears to check the app but check failed and you can’t even log…”
“We were supposed to get seven days or at least that was what most vpn give to try it, we only wanted to try it out, and immediately we knew after download that it was not going to work. So we uninstalled and canceled and then we get a notice of payment. So we write them, and Apple and now we have an appeal pending. It was a setup, we were duped and we pay the price. The rest is up to you. Every time we buy something and try it out, we have to wait for decisions from Apple…”
“Everything is good except annoying small things like Android auto apps is not even in the list for split tunneling. Every time I try to connect my phone to my car wireless, it goes crazy with VPN detected and I can't even add it to split tunneling. The only option I have is turn the VPN off, then I forget to turn back on. Edit: I reach out to the email for support and they added Android auto in the split tunnel within 1-2 week.Great!!!!!! One more feature I would…”
“I’ve been using this for many years. On my iPads it has consistently frozen. This frequently happens when the tablet is idle and energy saves. The vpn ‘box’ disappears and then wi-if is blocked. This literally happens all the time. The only way to get a internet connection is by tethering from my phone and then moving back to the wi-if. I can’t believe I am the only person suffering this. There needs to be improvement or a hard reset function to the vpn app... otherwise…”
“Definitely worth it for my basic movie/tv show needs. I've been using the paid version of CG for a few years, and I only had problems when I forgot my password. Only takes 2 steps: 1- you open the app, and see a big power button in the middle of your screen. 2- Press it. That's it. There are more options, of course, but it can be be very simple. Years later, and CG is still just as reliable as ever, for my needs 👍👍”
“Update: Nothing has changed! Original review: This VPN will only connect manually. If the connection drops, it will not reconnect automatically, and it will not reliably notify you about the disconnection. The disconnection notification always appears late, if at all. While there is a feature to auto-connect when a WiFi connection is detected, it does not work reliably, either. There is no option to always stay connected to the VPN. Overall, this app does not work well,…”
“I was accidentally written a wrong email address and making things into trouble, a personnel named Mary Angel she’s wonderful, a very patient girl, she’s really making me full of satisfaction. Although they have refunded to me but I joined back to their membership instantly. I had a comparison with a couple of the famous VPNFor the past few months. I finally found the best one and a fastest one and a stable one is this one, there are three different country is a bit…”
“Problem with Cyber Ghost app onto my iPad when app is turned off using iPad vpn option button it turns the wifi off as well -the app has taken over the ipad no changes in the settings stops it - unfortunately it takes ages to get Wi-Fi back working -- apple advice- reset settings - delete Cyber Ghost then reboot and reinstall - no different a total waste of time a nightmare- I've had cyber ghost for several years without any problems - no help as yet from them…”
“Horrible customer service. And no, the lifetime subscription is not a lifetime subscription if they cannot reactivate it. Instead they want you to create a new account and a new email, which sucks when everything is tied to one email. And no, I will not create a new email for the sole purpose of reactivating my account. Why not? The hassle of having to upkeep another email just for a VPN. And If for some reason I forget to use it within 5 years, I will, again, have to…”
“Best thing since the invention of the wheel and the hot water. Love you guys.... but I am reducing my rating to 4 stars. You have to do something about the "Protect?" prompt. It is impossible to clear it off and it always comes back regardless if I select to remember my choice and ignore protection. Seriously, do something! And please don't sent lower promotional offers than my automatic renewal price. It is frankly insulting. My actual rating should be 3.5…”
“Going back to Surfshark. Truly terrible, wouldn't recommend. Subscribed via a sponsored YouTuber's link and got a huge discount. They took my payment then refunded it the next day and now the same payment method (and separate card) SUDDENLY can't be processed, with no information as to why. Literally would never have used this poorly performing software if it were not for Primm's Hood Cinema. Please, if you're reading this, choose another VPN.”
“For the most part it works great and has many server options. The limit to only 7 devices is kinda low though. My biggest complain is that the pricing is not clear (it says a price per year in the main page and then a price per 2 years in the terms of renewal at checkout). Then, I was charged more than I expected at renewal without notice. I contacted support and they were not helpful, said nothing could be done. Update: I sent them a message on Instagram like they asked…”
“Keeps asking me how are we doing every time I connect. Get better QA. Edit: I fully do not recommend this service. Always having to force stop because it can't connect and the app always asking how we are doing. Definitely going to swap to a different servíce once my contract is over even if I have to pay more. Do not subscribe to them. Edit to the developer's response. Nope not an issue on my end. I have the latest version and closing it out does not work. You…”
“it's all good until you subscribe. Then it's drops, on phone and PC, with no recourse but to restart because the apps become non responsive or forever connecting even with restarts and consistent internet. I did everything right. they didn't. I'm moving to Nord. it has monthly too which is the only reason I tried this subscription. It failed me miserably. there is NO WAY I would trust this service if I was to, i dunno, p2p torrent. Clever name. Nice…”
“Best VPN App for Android and Windows. I have tried other VPN Apps and finally settled with this. It is so good when using both in Android Devices and Windows PCs. If you have any apps you dont want to use VPN for, you could whitelist (exclude) those apps, so that you dont have to disconnec the VPN connection at all.”
“I have paid 2 years Zenmate Chrome/Opera/Edge extension subscription of ZenMate, Zenmate have some flaws in their services and now they put me on CyberGost VPN PC APP but I want access to Cybergost extension (as i paid for it). If CyberGhost can't do this, please pay back my all money... I will switch to another better options like NordVPN, ExpressVPN, Proton VPN and manymore, why i am sticking to Zenmate or CyberGost services? Even they are not fulfill to their…”
“I have been using CyberGhost for a week now and find it extremely easy to use. My anxiety with the app is that there is no pause button on it. Even just for a couple of minutes if you have connection issues with Google etc. But I have found it is a good connection all the time.”
“I've just renewed my subscription for 2 years to then realise that nothing works. having a tonne of trouble establishing a connection and when I'm connected, It's not uploading nor downloading. did a speed test and it states that I do not have internet connection. CyberGhost, you need to do something about it as this is not a glitch. It does not even work as all!”
“... У меня это приложение реально работает "совместно" с FDM - Free DownLoad Manager, последние "версии" которого есть для свободного использования на официальном сайте "Free DownLoad Manager". (Запомните это - Free DownLoad Manager очень "любит" рабочие в ИНТЕРНЕТ трекеры !!! ) ... Что же касаемо CyberGhostVPN Free Proxy, то этому приложению требуется время для налаживания "сквозных контактов" через разные трекеры, для…”
“I decided to install software that allows you to select protection apps other than CyberGhost. VPN software is too heavy for my device and even the main browser issues are noticeable. Even before that, there was a symptom that even the AdblockBrowser window was closed immediately, but CyberGhost seems to be the cause. If similar symptoms occur, stop the service and consider another service.Highly useful Reading the comments, I laughed because there were cases where the…”
“Great app and coverage. Only problem is sometimes it goes off and you have to go into app to put it back on, but it's still worth it. Thank you for this service. Edited review Thankyou for the advice, updating the app or putting my device off and back on again has stopped the problem 🙂. A great VPN app ,big thanks for your dedicated work in Cyber Ghost . Really need a VPN these days and I'm so happy to have found a reliable one x.”
“This product has been bullet proof for last 5 years, but for some reason in the last 2-3 months the connections have been spotty. I frequently find when i go check the app to shut it off that the connection already has been severed and I have not been using it. In addition now fkr some reason I’m having to either sign in daily or close the app and reopen it to detect that I’m already logged in. I’d give this a 5 but these issues are making me rethink renewing. Price and…”
“Basic connection but lots of media that cant get played when connected. With all the other complaints about it not working spanning back so many months, I have zero faith that this is a temporary bug. This is NOT what I paid for. Since the Windows app doesnt have an option for split tunneling, this was my only option to keep my VPN running while being able to still use all my apps. I will be cancelling my subscription as split tunneling clearly is not getting added any…”
“just switched from another provider and I am def digging cyberghost. 💯 I had a small issue and got help from support quickly and efficiently which is appreciated. slightly less than I was paying monthly before, but the yearly deal is the best if you have the dough to drop right on it. I would def cosign for cyberghost and refer it to my ppl. pls keep up the great work. it's appreciated. 💯😎”
“There are plenty of VPNs to choose from, and finding the right one can be difficult. In my experience, CyberGhost is among the best. It provides reliable privacy protection and performs well when I'm travelling abroad and need access to streaming services that are only available in my home country. The app is easy to use and offers a large network of servers around the world to suit a wide range of needs. I'd recommend comparing it against the alternatives…”
“It's impossible to connect to CyberGhost VPN public Wi-Fi. It only works on home Wi-Fi and mobile, where I do not need to protect my device. Which is pointless, as I specifically paid for the VPN (for 3 years) to use it on public Wi-Fi. When I contacted support, they first made me do a whole list of things, which did not work, until they eventually admitted that they do have a known issue with this (it's been going on for 6+ months already), and I must be…”
“Оформила подписку в Италии в августе 2025. после отпуска, уде в России - приложение ни разу не запустилось, а оплату списывали регулярно. Удалить подписку не удалось. Сейчас за границей, подключилась, ищу, как отключить подписку”
“This platform quietly does its job. And, true, it’s only one hop. But, pretty much everyone can at least feel some protection in public. Now that AI is here, this company still offers a bit of needed security, as it always has. As long as you upgrade the app when CyberGhost advises, and when your platform upgrades, (Apple/Android) reinstall Cyberghost because it will “remind” you to do so; itself. Use it, and be happy. Any protection is cheaply worth it.(and mostly better…”
“Just renewed but can't recover the subscription, the password reset doesn't work, link for attachments in the problem reporting section of the app doesn't work and I cannot find a way to email tech support. please help”
“5/13/2026 UPDATE. You did make some needed improvements as the VPN doesn't go weird where the Key Icon stays in place but the App Circle goes dark instead of staying golden yellow. Facebook still upsets CG8 requiring clearing of CG8 & FB cache and changing to a different city/server. It works MUCH better than any other VPN. I especially like being able to manually choose whatever city/server I wish to appear into the internet from. Thank-You Support Personnel!…”
“I came across CyberGhost VPN while searching for a secure VPN. I chose this one because of its ability to auto protect my devices on Wi-Fi. I like the clean and simple interface. It seems fast and I have no major complaints about it except that certain VPN location prevent Disney+ from connecting. Other than that it works as intended. I plan on hardwiring my fire sticks at some point and hope this app will support auto-protect on the wired connection soon. For the 3yr…”
“I have just spent 3 hours trying to get this to work, I would give this a star grading but they are all too high. I cant choose my prefered server and I cant see how to add another device. I would ask for my money back but the problem section keeps logging me out. I was hoping to upgrade but seems I will have to just renew my current vpn instead”
“Usually works well, but poorly designed and won't connect to many networks at all. Fundamental failure with this app is one stupid design decision the devs made and won't fix. If the VPN fails to connect to a network for any reason, there is nothing you can do. You cannot try different settings because you cannot access settings unless the VPN is successfully connected. This renders the Connection Checker functionality basically useless, because the user cannot…”
“Simple, easy to use and plenty of servers to choose from all at a great price. Also works on all my devices. Fire stick, iphone, ipad, macbook etc. Cyberghost is all I need. Speeds are also pretty great still. However I’ve been running into issues on my iphone 13 Pro. About once a week I suddenly have no internet connect and it’s because I need to delete and re-add the device vpn configuration. Also Cyberghost VPN app logs me out of the app about once a week which is…”
“Every time I try to connect to a VPN, which is Japan, of course that I use most often and I got this free trial because I was a new user here and I moved from NordVPN and there’s still issues that sometimes my VPN disconnects and sometimes I see the Wi-Fi logo disappear and say 5G or LTE switching to my cellular data and I’m still connected to Wi-Fi like there’s a bunch of issues like slow Internet connection around my area, so can you please fix this at your support slow…”
“I’ve used CyberGhost for over 3 years now Can’t really judge the free version as I pretty quickly switched to the paid version on a Cyber Monday deal. Currently using it on Window 7 & 10 PCs and Apple phone, iPod & iPad. Have not had any problems with bugs. On rare occasion the torrent configuration stopped flowing after hours/days of connectivity. In most of these cases the status says connected, but no data flows. Here I might suggest that CG add an option to…”
“I’ve been using them for 3 years and only 1 time did I have a serious issue that took a minute to resolve. Occasionally there will be hiccups because of the service provider not wanting to allow you to use VPN, but turning you with off and back on for the device or computer usually resolves it. Again not a frequent issue, but it happens. The options are fantastic and you’ll definitely notice a difference in junk ads you get if you use the many options you have.”
“Good VPN, annoying app. If you're not using the VPN for even a couple hours the app fully signs you out. and for whatever reason, the default page when you open the app isn't even a login page, it's a create account page?? so you also then have to navigate to the login page every time. Very annoying, very unnecessary. just keep me logged in, why would I ever need to be logged out of my app??”
“I’ve been using CyberGhost for several years now, and it remains my go-to for private browsing. In a market where services often get buggy or slow down over time, CyberGhost has stayed remarkably consistent. The connection is always stable, and I love the peace of mind the "Smart Rules" and automatic kill switch provide. If you want a VPN you can set, forget, and actually trust to stay protected, this is it. Highly recommended for long-term users.”
“C'est Gratuit donc c'est bien, en revanche pour ceux qui ont payé l'abonnement c'est pas terrible. Par exemple au bureau avec chrome je ne peux pas utiliser pleinement le potentiel de mon abonnement ! dommage ! en plus aucune option comme se connecter automatiquement au lancement de chrome ... en ce point Nord VPN Meilleur pour l'extension encore dommage. UN PETIT EFFORT ET JE CHANGERAI VOLONTIERS MES 2 ETOILES EN 5”
“Since a recent update the protection notification always asks if I want to protect my home network. But when I say yes and then check the box to always protect it, the same notification stays and does not go away, or give me a protection confirmation. I don't know if it's getting protected. I hope this problem gets fixed.”
“gennaio 2026 con il nuovo aggiornamento 10.0.0 si bocca in continuazione, bisogna riavviare il browser oppure disattivare e riattivare l'estensione. l'app è buona avevo dato 5 stelle e continuerei a farlo se funzionasse con continuità, ma così' 2 stelle. che peccato, prima era la migliore. marzo 2026 continua a dare errore, retrocessa ad una stella da 5... che peccato, la versione 9.x andava benone.”
“This is exactly what I needed but didnt realize it existed. I like to use a VPN when I am on any type of public network to protect myself but going to google to search the web or check GMail produces some error about a possible malicious IP address which is all BS. So, I have been using Bing for my searching, you wont get that warning. This extension will allow me to use Google's services again.”
“Wanna know what's funny, Zenmate Extension still works without an account, but this doesn't, Now I'm asking for a refund, they ask for some info before a refund, but after I submit it, they don't reply anymore, I think their waiting for my money back guarantee days to run out before they will reply, this is starting to feel and sound like a scam, so sad seeing Zenmate ended being a part of this,”
“Alors que je paye pour l'appli (abonnement 2 ans), l'extension (distincte du compte d'abonné) ne dispose que de quatre pays et n'est pas connectable à mon compte! C'est à dire qu'il faut casquer en plus pour l'extension! Là... c'est du foutage de gueule et un manque de respect pour les abonnés! Cette extension ne sert à rien et d'autres marques d'extension VPN gratuites font bien mieux!!!”
“Uzun zamandır uygulamanın ücretli versiyonunu kullanıyorum ve son 2 - 3 haftadır hem cep telefonum hem de masaüstü pc'de bağlantı sorunları yaşıyorum ve bağlanamıyorum... ama ücretsiz uygulamalar hiç sıkıntı yaşamadan bağlantı sağlıyorlar.. For the last 2-3 weeks I have been experiencing connection problems on both my mobile phone and my desktop pc and as a result I cannot connect...”
“I recovered $63,432 worth of Bitcoin through a triangulation expert. Sharon is the best tech expert you need to help you recover your lost bitcoin or forex investment. They are best in assisting victims in receiving reimbursement, tracking down digital fingerprints, cyber analysis and thorough investigation. They can be contact on email; SHARONRECOVINGEXPPERTS at gm ail . c o m”
“That’s about it. Cheaper than Nord but not nearly as good. Fewer servers to go around and often it keeps you from connecting. The app logs me out all the time, then when I try to log in, it tells me I have no account. I attempt to open the app to turn it off just to access the internet, but it won’t open, therefore I can’t turn it off. Won’t be renewing.”
“Примерно до середины 2025 года работал, как часики, но к 2026 испортился совсем. Как минимум раз в неделю приходится удалять и переустанавливать, потому что иначе интернет вообще не работает. Когда подписка закончится, продлять не стану”
“在中国,不连vpn连登陆cyberghost的客户端都不行。一直在转圈圈,确实不适合中国地区用户使用。”
“Casually cant connect me to VPN even after trying to reset app, account, my phone etc. Also, while you can choose your location server, you cant manually choose the exact IP adress. CyberGhost is not to be recommended, there are better services, especially for paying 10 Euro a month.”
“Also ich kann die vielen schlechten Rezesionen nicht so recht nachvollziehen. Funzt bei mir einwandfrei auf allen Browsern, mit hervorragender Geschwindigkeit und Ping. Benutze es seit ca. 12 Monaten und hatte nie Probleme. Vlt. sollte so mancher erst mal sein System auf Fehler checken, bevor man ne schlechte Bewertung abgibt! ;-)”
“крутой впн, смотрю на заблокированной хд резке в 1080 ультра с германии. советую если не хотите сливы данных ,которые часто бывают с расширений от хрома, но хотите смотреть вк с украины, либо те же ру сайты. если не работает, просто поменяйте страну, если все 4 страны не работают только тогда и пишите плохой отзыв)”
“UPDATE - It has finally gotten more stable over the last 2 months, after months of instability. It now connects and reconnects properly most of the time. Design flaw preventing access to settings unless connected remains, however. This renders troubleshooting impossible..”
“Can't sign in. Bought a subscription through the site directly. New phone. They won't send a recovery code. Bought a shiny new subscription through Play Store. "This email is already associated with an account." Y'all are lucky I like you. Good thing I have an old email I keep as an alternate. 🙄”
“L'extension pour les navigateurs ne donne que 4 pays alors que d'autres VPN en donnent beaucoup plus. C'est dommage, à cause de cela je pense que je changerai de solution à la fin de mon abonnement. L'application pour Windows fonctionne très bien avec beaucoup de pays.”
“Да что вы тут все рассказываете, не вводите нормальных людей в заблуждение! Этот ВПН прекрасно работает! Все кто пишут что не работает они наверное из России. Походу только у них и не работает, так что дело не в самом впн а у пользователей из россии”
“I love the app and how it can stop people from stealing my information but about 2-4 months ago it stopped opening entirely and it just keeps putting me on a loading screen that won’t finish loading so I haven’t been able to access it in months”
“used this for around 4 months its actually really good and was not slow at all but recently from 18th of January and onwards from when I'm writing this review, its been a lot more slower and sometimes doesn't even load my google searchers up.”
“My vpn randomly disconnects from my chosen server. A auto switch server feature is greatly needed with this app. I also experience randomly signing out of my account when being connected, other than these 2 problems the vpn is good.”
“Eigentlich klasse, nur blöd das man nicht die Premium Version bekommen kann (weil es die vermutlich gar nicht gibt). Also macht euch keinen Kopf, benutzt die freie Version, eine andere gibts nicht (für den Browser).”
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Ratings and platform are as submitted by the reviewer. Reviews originally written in a language other than English are marked with their source language rather than machine-translated.